Nichols Insurance Agency, Inc., of Concord and Bedford, Massachusetts.

Nichols Insurance Agency, Inc.

Bedford, MA.
363 The Great Road, Suite 207, Bedford, MA. 01730 | 781-275-1650
Concord, MA.

81 Commonwealth Avenue, Concord, MA. 01742 | 978-369-0110

Why Choose Us?

An all lines Insurance Service servicing your community for over 30 years.

At Nichols Insurance our team works diligently to serve you. Coverage selections are based on the needs of our customers. Our staff is fully knowledgeable and continuously educated on the constant changes in the insurance industry.

When you’re shopping for any insurance policy, you might be concerned about the policy more than the carrier. But choosing the right company is just as important as choosing the right policy.

The best insurance companies have strong financial stability and are rated highly by financial and consumer institutions, guaranteed to pay out claims and provide features and services you need. This is why we work closely with A rated companies throughout A.M. Best rating services.


Our Staff

Erica Miller - Nichols Insurance Agency, Inc., of Concord and Bedford, Massachusetts.

Bedford Office

Erica Miller, CPPL

Erica is a licensed broker for property and casualty insurance. She holds her Certified Professional in Personal Lines designation through the Massachusetts Association of Insurance Agents and has extensive experience in areas of both personal and commercial insurance lines with a strong understanding of both MA and NH insuring requirements, which allows her to secure the most beneficial policies for the insured’s needs. Erica has been with the Agency since 2005 and holds a degree in Business Administration.


Kristin Suitter - Nichols Insurance Agency, Inc., of Concord and Bedford, Massachusetts.

Kristin Suitter

Kristin is a licensed insurance producer for property and casualty insurance. She holds her Bachelor’s Degree in Psychology and left her role as Residential Supervisor at a youth treatment facility to join the Agency in 2014.

Prior to working with the Agency she acquired many years of customer service experience within the service/hospitality field. When not in the office Kristin enjoys spending time outside with her son.


Shannon Souza - Nichols Insurance Agency, Inc., of Concord and Bedford, Massachusetts.

Shannon Souza

Shannon is a licensed insurance producer for property and casualty insurance. She holds her Bachelor’s Degree in Communications. Shannon brings many years of customer service and knowledge from her prior position as a legal secretary.

Shannon is a Notary Public for the Commonwealth of Massachusetts and has been with the Agency since 2013.


Virginia Evans - Nichols Insurance Agency, Inc., of Concord and Bedford, Massachusetts.

Concord Office

Virginia Evans

Virginia has been with the agency since 2005, managing the Concord office. She has many years of experience in the insurance industry, allowing her to provide our clients with the best customer service, products and coverages available. She is knowledgeable in both personal and commercial lines, as well as insurance bonds and “surplus lines”.

Virginia is also a Notary Public for the Commonwealth of Massachusetts.


Melissa Leslie - Nichols Insurance Agency, Inc., of Concord and Bedford, Massachusetts.

Melissa Leslie

Melissa joined our Agency in 2016 taking on the roll as Administrative Assistant in our Concord office. She has a diverse background in customer service. Melissa handles billing inquiries, produces certificates and insurance binders, and processes general policy endorsements.